[Fetch Designs]

Hi Fred,

Can you confirm what happens after you try and submit a second sign-up with the same email? Default behavior is a message should appear above the sign-up form asking them to confirm “You have already signed up for this task. Do you want to sign up again?” I suspect there may be a theme or other type of conflict that is suppressing this message. Can you provide a url where this is occurring so I can test on your site?

If you need to keep the URL private, you can click “Set as private reply” before clicking the “Submit” button here on this forum to prevent your reply from being viewed publicly.

If you can also confirm what version of the plugin you are running that would be helpful. Thanks!

[Fetch Designs]

Hi Bill,

Currently, the # of spots always needs to be 1 or more. However, one options that might help is you can set that as a large number (such as 100, for example) and then enable “Compact Mode” on that sheet which only shows one row per task. This will allow people to keep signing up without taking up a lot of space on your sign-up sheet screen.

To enable “Compact Mode” on an individual sheet…

1. Edit the sheet in the admin and expand the “Additional Settings” at the bottom
2. Set “Compact Sign-ups” to “true”

To enable “Compact Mode” as the global default on your site…

1. In the admin, go to… Sign-up Sheets > Settings
2. Expand “Sign-up Sheet” section
3. Check the box for “Show All Sheets in Compact Sign-up Mode”

If that doesn’t solve your issue and you would still be interested in a way to set no max number of spot, please let me know and I can add you to be notified on the wishlist if this feature is ever included in the plugin. If you are in need of this feature ASAP, let me know by sending a request through the contact form and I can send you a quote for developing this feature right away for you.

[Fetch Designs]

There is currently not a way to merge multiple signup confirmation emails, but I can make a note to notify you if that becomes a feature in the future.

The date uses the same format as the core WordPress date format which you can adjust in the admin under Settings > General > Date Format

As for translating the month, I haven’t attempted to do that yet, but I will take a closer look and get back to you.

[Fetch Designs]

Just a quick update on this… per our conversation offline this ended up being theme related and sounds like it is now resolved. 👍

[Fetch Designs]

Hi Erik,

So sorry to hear about the issue you are having after updating. I haven’t been able to reproduce this behavior yet. Are you able to send a link to the test sheet where you are seeing this?

My first thought is perhaps there is an issue with something within the theme. Perhaps even an old Sign-up Sheet template override that for some reason is conflicting with the latest version? If you created any template overrides in your theme they would have “dlssus” or “fdsus” in the file name or directory in your theme.

You can also test by switching to a default WordPress theme (such as Twenty Twenty) and see if the issue remains.

Let me know how it goes! 🤞

[Fetch Designs]

Thanks for reaching out. This is not currently a feature, but it is planned for a release in the Pro version in the near future! I will make sure to update this thread when it comes out. Thanks for the feedback!

[Fetch Designs]

Thanks for the detail. I only saw the results of the dlssus-migrate.log from the 3rd step. Unfortunately I don’t know if that is going to provide enough info to help determine the cause. Were you able to try one of the other other 3 debugging options and send me the results from those?

Also, can you confirm the number of “categories” (if any) and total “sheets” that you had set up in your system prior to updating to the latest version?

[Fetch Designs]

The issue was caused inadvertently by an update in version 2.2.2 which had some unintended side effects with other content. Version 2.2.3 has since been released officially so the issue should hopefully not re-appear. If you have any other trouble, please let me know. Thanks!

[Fetch Designs]

Hi Larry. I’m so sorry to hear about the trouble you are having. Sounds like for some reason the data migration is failing at a very early stage. There are a few things you can try…

1. Depending on your number of sheets and system setup, just trying to temporarily provide more memory during the migration can possibly solve the issue if it’s trying to hog too many resources for whatever reason. A quick possible fix is to try increasing the memory limit even further to, for example…

define( 'WP_MEMORY_LIMIT', '2048M' );

Then in the admin, re-run the migration by going to Sign-up Sheets > Settings > Advanced… and then click the “Re-run Data Migration” button.

2. Determine if any errors are being thrown when you try and re-run the migration (by clicking the button in the previous step). You can do this by enabling WP_DEBUG in your wp-config.php and checking the debug.log file (if one is created) or by tracking down your server’s PHP error log. In both logs you will want to look for any errors referring to “sign-up-sheets”. You can enable WP_DEBUG by adding the below code to your wp-config.php file. Note that you will want to turn this off again on the server if it’s live as it should not be enabled regularly.

define( 'WP_DEBUG', true );

If you find any errors, please send over the details so I can try and debug further.

3. Check the log at wp-content/dlssus-migrate.log and sent over the contents

4. Can you also send over the content of the “System Information” box in your admin under Sign-up Sheets > Help

For any info you need to send, you can reply and select the “Set as private reply” checkbox before submitting if it contains information that shouldn’t be visible to the public.

[Fetch Designs]

This reply has been marked as private.

[Fetch Designs]

Hi Mark,

I’m reviewing this issue and will update you as soon as I have a resolution or if I have any other questions. Thanks!

[Fetch Designs]

Sign-up Sheets uses the date format set within the main WordPress configuration under “Settings > General > Date Format”. To display the day of the week you can select “Custom” and enter a format like “l M j, Y”. For more information on formatting the date, you can refer to the WordPress Formatting Date and Time documentation. Note that this change will effect any part of the site that utilizes the global date formatting setting.

[Fetch Designs]

Hi Tiffany, I’m seeing some CSS coming from the theme stylesheet that is setting the opacity of checkboxes to zero which essentially hides it and I believe this is causing the issue. Has anything changed on your theme since last night? The style in question is…

input[type=checkbox], input[type=radio] {
    height: 19px;
    opacity: 0;
    width: 20px;
}

[Fetch Designs]

Great, thanks for the update. I was able to reproduce the issue with certain timezones so will work on getting a fix out in the next update. Thanks!

[Fetch Designs]

Thanks for reporting. Are you able to provide the exact critical error that was thrown? So far I’ve been unable to reproduce. You may find that the error is emailed to you by WordPress or you could check your server’s PHP error logs. Another option would be to temporarily enable the WP debug log file by adding the code below to your wp-config.php file, then try and get the critical error to be thrown again and then check the file that would have been created under wp-content/debug.log

define( 'WP_DEBUG', true );

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